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Many Car Makers Improved Says JD Power and Associates IQS

The 2012 JD Power and Associates IQS shows a telling story; car manufacturers are making better quality new vehicles than ever before.

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Auto Sales > Car Advice > Automotive News > 2012 JD Power and Associates Initial Quality Study Shows Big Improvements

2012 JD Power and Associates Initial Quality Study Shows Big Improvements

Amanda Hart

JD Power and Associates IQS

Getting better across the board

Every year, JD Power and Associates report their Initial Quality Study on every car manufacturer and model to show how good our new cars really are. The results? The 2012 JD Power and Associates IQS showed substantial improvement for nearly every major car company this year.

For 2012, the rated quality is up 5% over last year, with fewer problems and incidents reported on new cars. There are several different contributing factors for this noticeable jump forward, and they make it one of the best times in recent years to buy new cars.

No single manufacturer asserted dominance over the pack, and it was very competitive. In fact, no car maker placed first with its models in more than three classes. Of the manufacturers rated from last year, 26 improved, five dropped and one stayed the same. They determine how well each car did by how many reported problems they have in the first 90 days of ownership for each individual model, and for the car makers as a whole, per 100 vehicles sold.

The standouts

The average for reported problems per 100 vehicles this year was 102, down from 107 last year. It is definitely one of the best times to find a local dealership. The leading manufacturers were luxury brands like Lexus with 73, Jaguar and Porsche with 75, Cadillac with 80 and Acura and Infiniti with 84.

The leader of the big name plates were Honda with 83, Toyota with 88, Mazda with 97, GMC, Nissan and Ram with 99 and Chevy with 100. The worst scored manufacturers were newcomers Fiat and Smart, with 151. Volkswagen, Dodge and Mitsubishi all had 124, and Ford came in with 118.

Here is what JD Powers and Associates are ranking as the best in each respective class.

Subcompact Compact Compact Sporty
Toyota Yaris Toyota Corolla Mazda MX-5 Miata
Compact Sporty Premium Entry Premium Midsize Premium
Volvo C70 Lexus ES 350 Infiniti M-Series
Midsize Sporty Large Premium Midsize
Ford Mustang Lexus LS Chevrolet Malibu
Large Premium Sporty Compact Crossover/SUV
Ford Taurus Porsche 911 Honda CR-V
Compact MPV Entry Premium Crossover/SUV Midsize Crossover/SUV
Kia Soul Infiniti EX-Series Buick Enclave
Large Crossover SUV Midsize Premium Crossover/SUV Large Premium Crossover/SUV
Ford Expedition Lexus RX Cadillac Escalade
Large Pickup Midsize Pickup Minivan
GMC Sierra LD Nissan Frontier Nissan Quest



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Further Reading

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Kelley Blue Book Releases the Top 10 Resale Value Cars

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On November 26, just two days before the 2012 LA Auto Show, Kelley Blue Book released the Top 10 Resale Value Cars for 2013. This is an annual award given out to cars that have high resale value after the 60-month ownership period.

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